Q.7) Sunil is a young civil servant and has a reputation for his competence,
integrity, dedication and relentless pursuit of difficult and onerous jobs.
Considering his profile, he was picked up by his bosses to handle a very
challenging and sensitive assignment. He was posted in a tribal dominated
district notorious for illegal sand mining. Excavating sand from river belt and
transporting through trucks and selling them in black market was rampant. This
illegal sand mining mafia was operating with the support of local functionaries
and tribal musclemen who in turn were bribing selected poor tribal’s and had
kept the tribal’s under fear and intimidation.
Sunil being a sharp and energetic officer immediately grasped the ground
realities and the modus operandi followed by the mafia through their devious
and dubious mechanism. On making inquiries, he gathered that some of their
own office employees are in hand and glove with them and have developed close
unholy nexus. Sunil initiated stringent action against them and started
conducting raids on their illegal operations of movement of trucks filled with
sand. The mafia got rattled as not many officers in the past had taken such strong
steps against the mafia. Some of the office employees who were allegedly close
to mafia informed them that the officer is determined to clean up the mafia’s
illegal sand mining operations in that district and may cause them irreparable
damage. The mafia turned hostile and launched counter-offensive. The tribal
musclemen and mafia started threatening him with dire consequences. His family
(wife and old mother) were stalked and were under virtual surveillance and thus
causing mental torture, agony and stress to all of them. The matter assumed
serious proportions when a muscleman came to his office and threatened him to
stop raids, etc. otherwise; his fate will not be different than some of his
predecessors (ten years back one officer was killed by the mafia).
(a) Identify the different options available to Sunil in attending to this situation.
(b) Critically evaluate each of the options listed by you
(c) Which of the above, do you think, would be the most appropriate for Sunil to
adopt and why? (Answer in 250 words)
Q.8) You are Vice Principal of a degree college in one of the middle-class towns.
Principal has recently retired and management is looking for his replacement.
There are also feelers that the management may promote you as Principal. In the
meantime, during annual examination the flying squad which came from the
university caught two students red-handed involving in unfair means. A senior
lecturer of the college was personally helping these students in this act. This
senior lecturer also happens to be close to the management. One of the students
was son of a local politician who was responsible in getting college affiliated to
the present reputed university. The second student was son of a local
businessman who has donated maximum funds for running of the college. You
immediately informed the management regarding this unfortunate incident. The
management told you to resolve the issue with flying squad at any cost. They
further said that such incident will not only tarnish the image of the college but
also the politician and businessman are very important personalities for the
functioning of the college. You were also given hint that your further promotion
to Principal depends on your capability in resolving this issue with flying squad. In
the meantime, you were intimated by your administrative officer that certain
members of the student union are protesting outside the college gate against the
senior lecturer and the students involved in this incident and demanding strict
action against defaulters.
1. a) Discuss the ethical issues involved in the case.
2. b) Critically examine the options available with you as Vice Principal. What
option will you adopt and why? (Answer in 250 words)
Q.9) An elevated corridor is being constructed to reduce traffic congestion in the
capital of a particular state. You have been selected as project manager of this
prestigious project on your professional competence and experience. The
deadline is complete the project in next two years by 30 June, 2021, since this
project is to be inaugurated by the Chief Minister before the elections are
announced in the second week of July 2021. While carrying out the surprise
inspection by inspecting team, minor crack was noticed in one of the piers of the
elevated corridor possibly due to poor material used. You immediately informed
the chief engineer and stopped further work. It was assessed by you that
minimum three piers of the elevated corridor have to be demolished and
reconstructed. But this process will delay the project minimum by four to six
months. But the chief engineer overruled the observation of inspecting team on
the ground that it was a minor crack which to not in any way impact the strength
and durability of the bridge. He ordered you to overlook the observation of
inspecting team and continue working with same speed and tempo. He informed
you that the minister does not want any delay as he wants the Chief Minister to
inaugurate the elevated corridor before the elections are declared. Also informed
you that the contractor is far relative of the minister and he wants him to finish
the project. He also gave you hint that your further promotion as additional chief
engineer is under consideration with the ministry. However, you strongly felt that
the minor crack in the pier of the elevated corridor will adversely affect the health
and life of the bridge and therefore it will be very dangerous not to repair the
elevated corridor.
• Under the given conditions, what are the options available to you as a
project manager?
(b) What are the ethical dilemmas being faced by the project manager?
(c) What are the professional challenges likely to be faced by the project
manager and his response to overcome such challenges?
(d) What can be the consequences of overlooking the observation raised by the
inspecting team? (Answer in 250 words)
Q.10) The Coronavirus disease (COVID 19) pandemic has quickly spread to
various countries. As on May 8th 2020,in India 56342 cases of corona had been
reported. India with population of more than 1.35 billion had difficulty in
controlling the transmission of Coronavirus among its population. Multiple
strategies became necessary to handle this outbreak. The ministry of health and
family welfare of India raised awareness about this outbreak and to take all
necessary actions to control the spread of Covid 19. Indian Govt. implemented a
55 day lockdown throughout the country to reduce the transmission of virus.
Schools and colleges had shifted to alternative mode of teaching-learning-
evaluation and certification. Online mode became popular during these days
India was not prepared for the sudden onslaught of such a crisis due to limited in
terms of human resource, money and other facilities needed for taking care of
this situation. This disease did not spare anybody irrespective of caste, creed
,religion on the one hand have and have not on the other. Deficiencies in hospital
beds, Oxygen cylinders, ambulances, hospital staff and crematorium were the
most crucial aspects
You are a hospital administrator in a public hospital at the time when Coronavirus
had attacked large number of people and patients were pouring into hospital day
in and day out
• What are your criteria and justification for putting your clinical and non
clinical staff to attend the patients knowing fully well that it is highly
infectious disease and resources and infrastructure are limited?
(b)If yours is a private hospital, whether your justification and decision would
remain the same as that of a public hospital? (Answer in 250 words)
Q.11) A reputed food product company based in India developed a food product
for the international market and started exporting the same after
getting necessary approvals. The company announced this achievement and also
indicated that soon the product will be made available for the domestic
consumers with almost same quality and health benefits. Accordingly, the
company got its product approved by domestic competent authority and
launched the product in Indian market. The company could increase its
market share over a period of time and earned substantial profit both
domestically and internationally. However the random sample test conducted by
the inspecting team found the product being sold domestically in variance with
the approval obtained from competent authority. On further investigation it was
also discovered that the food company was not only selling products which were
not meeting the health standards of the country but also selling the
rejected export products in the domestic market. This episode adversely affected
the reputation and profitability of the food company
• What action do you visualize should be taken by the competent authority
against the food company for violating the laid down domestic food
standard and selling rejected export products in domestic market?
• What course of action is available with the food company to resolve the
crisis and bring back its lost reputation?
• Examine the ethical dilemma involved in the case. (Answer in 250 words)
Q.12) Pawan is working as an officer in the State Government for the last ten
years. As a part of routine transfer, he was posted to another department. He
joined in a new office along with five other colleagues. The head of the office was
a senior officer conversant with the functioning of the office. As a part of general
inquiry, Pawan gathered that his senior officer carries the reputation of being
difficult and insensitive person having his own disturbed family life. Initially, all
seem to go well. However, after some time Pawan felt that the senior officer was
belittling him and at times unreasonable. Whatever suggestions given or views
expressed by Pawan in the meetings were summarily rejected and the senior
officer would express in the displeasure presence of others. It became a pattern
of boss’s style of functioning to show him in bad light highlighting his
shortcomings and humiliating publically. It became apparent that though there
are no serious work-related problems/shortcomings, the senior officer was always
on one pretext or the other and would scold and shout at him. The continuous
harassment and public criticism of Pawan resulted in loss of confidence, self-
esteem and equanimity. Pawan realized that his relations with his senior officer
are becoming more toxic and due to this, he felt perpetually tensed, anxious and
stressed. His mind was occupies with negativity and caused him mental torture,
anguish and agony. Eventually, it badly affected his personal and family life. He
was no longer joyous, happy and other family members contented even at home.
Rather without way reasons he would lose his temper with his wife and other
family members. The family environment was no longer pleasant and congenial.
His wife who was always supportive to him also became a victim of his negativity
and hostile behavior. Due to harassment and humiliation suffering by him in the
office, comfort and happiness virtually vanished from his life. Thus it damaged his
physical and mental health.
• What are the options available with Pawan to cope up with the situation?
• What approach Pawan should adopt for bringing peace, tranquility and
congenial environment in the office and home?
• As an outsider, what are your suggestions for both boss and subordinate
to overcome this situation and for improving the work performance,
mental and emotional hygiene?
• In the above scenario, what type of training would you suggest for officers
at various levels in the government offices? (Answer in 250 words)